This is my personal blog. My professional blog is The Customer Service Survey
I've written a book called Gourmet Customer Service. You can buy it on Amazon. (in)Frequently Asked Questions AIM Screen Name: DFNfrozenNorth
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Last Updated: Nov 04, 2005 03:31 PM
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Thu - January 15, 2004 at 03:37 AM inWhy blog pseudonymously?I've been asked a couple times (mainly by my
brother) why I use a nom-de-blog instead of publishing under my real name.
After all, I've been on the Internet since 1987, and had a personal website back
in 1994. My thesis advisor got mad at me for that, since he thought I was
spending too much time on my personal website and not enough on my research. He
was at least partly right, too, which was one of the reasons I left graduate
school.
Anyway, it isn't like I go to great lengths to
hide my real name, since anyone with a small amount of technical knowledge can
find it in under two minutes. And it isn't like I'm shy about having my name on
the Internet (Google lists 546 hits on my name, which is an unusual one). Plus,
all my friends and family know where to find my
blog.
The main reason I blog pseudonymously is that, as I have discovered, running a company--even a tiny little five-person startup still struggling to make an impact--is a very public role. Everything I say or do is presumed to be speaking for my company, and I don't want that limitation in my blog. For example, if anyone could type my company's name into Google and find this blog, I would be very hesitant to post things like this . Or this . Even though these are normal parts of running a startup, we don't usually talk about them with outsiders. Also, I've occasionally written about frustrations with customers . You just don't write these things if you think any of the other companies might recognize themselves....but it is an important part of doing business. So. I can either write under my real name and maintain the PR front; or I can blog pseudonymously and feel free to write the inside story. Not much question about which is more interesting. Posted at 03:37 AM | Permalink | | | |
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